Safran Helicopter Engines introduces new extended Support-By-the-Hour range

Amsterdam, Helitech International, 16 October 2018  

Safran Helicopter Engines has announced improvements to its SBH® (Support-By-the-Hour) service range. Created to provide a comprehensive “pay as you fly” service, SBH® solutions now cover the full scope of customer profiles: SBH®5Star for civil operators of up to five aircraft, SBH®Classic for fleets of six-plus aircraft and SBH®M for military air arms.  

SBH® is Safran Helicopter Engines maintenance-by-the-hour service. It has been continuously updated and now covers 40% of its customer turbines’ flying hours. “Over the past year”, commented Frederic Bugeon, Safran Helicopter Engines VP Sales, Marketing and Customer Satisfaction, “100 customers subscribed to one of our SBH® contracts. With these offers, we are tailoring our service to each customer mission and fleet to maintain their levels of satisfaction as high as possible.”  

SBH® contracts make engine operating costs predictable, eliminate cash peaks, allow flexibility for scheduled and unscheduled MRO coverage and offer a wide variety of technical expertise options. Amongst these, Health Monitoring reduces unscheduled events through recommending predictive maintenance actions, and Expert link brings direct video contact with a Safran expert.  

Each SBH® brings added value. SBH®5Star offers simple turnkey packages, SBH®Classic allows full flexibility for on-demand coverage and SBH®M brings enhanced technical support with greater proximity.  

SBH® is part of EngineLife® Services, Safran’s range of solutions for helicopter engines. 

Safran signs by-the-hour support contracts with Papillon Grand Canyon Helicopters and Rainier Heli International

Safran Helicopter Engines has signed Support-By-Hour (SBH®) contracts with Papillon Grand Canyon Helicopters and Rainier Heli International, covering engines powering the operators’ H125 and H130 fleets.

©Yankel Murciano / Airbus Helicopters

Each contract formalizes a seven year Maintenance, Repair, and Overhaul (MRO) agreement supporting a total of 16 Arriel 2D engines for Papillon with an additional three engines added over the next two months and six engines for Rainier with one additional engine this spring.

Commented Thierry Derrien, President & CEO of Safran Helicopter Engines USA, "it is with great pride that Safran Helicopter Engines enters into these partnerships with Papillon and Rainier. We appreciate the opportunity to provide this support solution for their H125 and H130 helicopters. Delivering best-in-class solutions is a top priority for Safran and we are delighted with the progress of our collaborations."

SBH® (Support-By-the-Hour) is a comprehensive "pay as you fly" service solution that provides financial stability through a process of predicting through-life scheduled and unscheduled maintenance costs, and smooths cash flow based on a fixed cost per engine flight-hour.

©Cyril Abad / CAPA Pictures / Safran

Lon Halvorson, Principal, Papillon Airways, Inc (PAI) and President and CEO, Rainier Heli International (RHI)– "Papillon, Rainier, and Safran Helicopter Engines USA have been working towards this mutual goal for a very long time and we are pleased to have finalized this Agreement that will be a benefit to both parties"

Papillon Grand Canyon Helicopters is one of the largest aerial sightseeing operators in the world, flying an estimated 600,000 passengers annually on daily tours to the Grand Canyon. Rainier Heli International provides helicopter leasing solutions to the international marketplace. Both companies are owned by the Halvorson family. 

SBH® is part of EngineLife® Services, Safran's range of solutions for helicopter engines.

Safran signs by-the-hour support contracts with Papillon Grand Canyon Helicopters and Rainier Heli International

Safran Helicopter Engines has signed Support-By-Hour (SBH®) contracts with Papillon Grand Canyon Helicopters and Rainier Heli International, covering engines powering the operators’ H125 and H130 fleets.

Yankel Murciano - Airbus Helicopters

Each contract formalizes a seven year Maintenance, Repair, and Overhaul (MRO) agreement supporting a total of 16 Arriel 2D engines for Papillon with an additional three engines added over the next two months and six engines for Rainier with one additional engine this spring.

Commented Thierry Derrien, President & CEO of Safran Helicopter Engines USA, "it is with great pride that Safran Helicopter Engines enters into these partnerships with Papillon and Rainier. We appreciate the opportunity to provide this support solution for their H125 and H130 helicopters. Delivering best-in-class solutions is a top priority for Safran and we are delighted with the progress of our collaborations".

SBH® (Support-By-the-Hour) is a comprehensive "pay as you fly" service solution that provides financial stability through a process of predicting through-life scheduled and unscheduled maintenance costs, and smooths cash flow based on a fixed cost per engine flight-hour. 

Cyril Abad / CAPA Pictures / Safran

Lon Halvorson, Principal, Papillon Airways, Inc (PAI) and President and CEO, Rainier Heli International (RHI)– "Papillon, Rainier, and Safran Helicopter Engines USA have been working towards this mutual goal for a very long time and we are pleased to have finalized this Agreement that will be a benefit to both parties" 

Papillon Grand Canyon Helicopters is one of the largest aerial sightseeing operators in the world, flying an estimated 600,000 passengers annually on daily tours to the Grand Canyon. Rainier Heli International provides helicopter leasing solutions to the international marketplace. Both companies are owned by the Halvorson family. 

SBH® is part of EngineLife® Services, Safran's range of solutions for helicopter engines.